You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship Australia wide.
We will email you when your item is ready for shipment. The email will include the courier service we will be using as well as the tracking information.
Please ensure we have your mobile number with your order so we can provide this to the courier company who may contact you if needed in relation to your delivery only.
In the order information please let us know if you agree to have your item delivered if you are not home.